Frequently Asked Questions

Is your jerky Halal certified?

Yes, we actually get this one a lot. But hey, we get it, world's got some shady characters, but we're not part of that gang.

All of our suppliers are Halal Certified, ensuring our products meet the highest standards of halal compliance.

What flavours of jerky do you offer?

  • The OG: Our famous traditional salt and pepper jerky, featuring a blend of secret herbs and spices. It’s a hit with everyone, especially kids—so be sure to have a good hiding spot!
  • Cayenne Kick: Designed for those who love a spicy kick, this flavor brings the perfect balance of heat and flavor, making it a favorite among spice enthusiasts.

Are your products gluten-free or allergen-free?

Our jerky is not gluten-free and may contain allergens, including soy and others, due to shared processing facilities.

What is the shelf life of your jerky, and how should it be stored?

Our jerky is packaged in high-grade Mylar inner-layer bags, vacuum and heat-sealed with 100cc deoxidizers to ensure maximum freshness.

  • Storage: Keep your jerky in the fridge for up to 3 months.
  • Consumption: Once opened, consume within 2 days for the best taste and quality.

Do you offer nationwide and international shipping?

Yes, we currently ship nationwide across Australia. International shipping is not yet available.

When will I receive my order?

  • Sydney Metro Deliveries: We personally deliver orders within the Sydney metro area on Thursdays and Fridays.
  • All Other Deliveries: Orders are express shipped on Thursday, ensuring you receive your jerky within the same week.

Do you offer wholesale or bulk pricing?

Yes, we offer wholesale solutions for distributors. If you're interested, please contact us via Instagram @HalalJerkyCo or email us at Mehmet@halaljerkyco.com.

What payment methods do you accept?

We accept all common payment methods, which are displayed on our website during checkout.

Do you offer discounts on larger orders?

Yes, we offer discounts on bulk purchases. You can find the details in the product descriptions on our website.

Do you use any artificial additives or preservatives?

Absolutely not! We believe in ethical and healthy practices, which is why our jerky contains no artificial flavors, preservatives, or any other nasties. What we feed our children is what we feed you.

What is your return or refund policy?

We offer refunds or replacements for any defective products caused by our error. If you experience any issues, please reach out to us.

How can I contact you for inquiries or feedback?

You can reach us via:

Where can I follow you for updates and promotions?

Follow us on Instagram by searching @HalalJerkyCo to stay updated on promotions, new product releases, and more!